GecoTerra is dedicated to providing high-quality sustainable products for your everyday needs. Our mission is to make a positive impact on the environment and your daily life by offering eco-friendly alternatives. We believe in promoting a healthier planet and a more sustainable future through our curated range of products. Each item at GecoTerra is thoughtfully designed to reduce environmental footprints and support sustainable living, ensuring that your choices today contribute to a better tomorrow.

At Gecoterra, we are committed to bringing sustainable products to as many customers as possible. Currently, we offer shipping anywhere within the Greater Toronto Area (GTA) in Ontario. For customers who are interested in our products but are located outside of the GTA, we have partnered with Amazon to handle such orders. You can visit our Amazon page to place your order and enjoy the same high-quality, eco-friendly products. Our goal is to make sustainable living accessible to everyone, and we are continually exploring ways to expand our reach. Wholesale customers wanting to buy in bulk, please visit our Shipping Policy page.

At Gecoterra, we offer two shipping options to cater to your needs: Standard Shipping (10 business days) and Expedited Shipping (5 business days). The shipping fees are structured based on the dollar value of your post-discount sales. For Standard Shipping: If your order total is less than or equal to $100, the shipping fee is $10. If your order value is between $100 and $200, the shipping fee is reduced to $5. For orders exceeding $200, Standard Shipping is free of charge. For Expedited Shipping: If your order total is less than or equal to $200, the shipping fee is $25. If your order value is between $200 and $500, the shipping fee is reduced to $15. For orders exceeding $500, Expedited Shipping is free of charge.

At Gecoterra, we stand by the quality and sustainability of our products. If you are not completely satisfied with your purchase, you can return the item for a refund. For more detailed information, please visit our Return Policy page and email at sales@gecoterra.com.

Reaching out to us at Gecoterra is simple and straightforward. For any inquiries regarding our range of sustainable products, you can send us an email at sales@gecoterra.com. Our customer service team is dedicated to providing timely and helpful responses, ensuring you receive the information you need as soon as possible. Whether you have questions about product specifications, shipping details, or sustainability practices, our team is ready to assist you in discovering a greener world with Gecoterra.

At Gecoterra, we value open communication and are here to assist you with any inquiries you may have. For customers looking for support, product information, or assistance with orders, please visit our "Contact" page on our website where you can find various ways to reach out, including our customer support email. For all other inquiries, including partnerships, media queries, or any non-sales related questions, please email us directly at info@gecoterra.com. Our dedicated team will be delighted to help you discover a greener world with Gecoterra.